SchedMD Privacy Policy
We promise to protect your privacy.
SchedMD is a part of the NVIDIA Corporation. We're committed to supporting your privacy rights.
- Control your personal data. You have the right to see the data we have collected, take it with you, make corrections, withdraw consent for future uses, opt out of sales and sharing, or erase your data all together at any time.
- Expect non-discrimination. You have the right to non-discriminatory treatment, regardless of whether you allow us to process your data.
- Protect your privacy—and your choices. If you feel we've failed in any way, you have the right to lodge a complaint with a data protection authority in your region.
SchedMD was acquired by NVIDIA Corporation, and, as a result of the acquisition, your personal data is shared with NVIDIA Corporation. When we use the term “SchedMD” we’re referring collectively to SchedMD and, to the extent applicable, to NVIDIA Corporation.
If you signed up for our services or content with your email address and/or if a unique account was created for you to access our services, you can contact us directly at privacy@schedmd.com to exercise your privacy rights. We use your SchedMD account or your registered email address to verify your identity.
Visiting Our Website and Interacting with Our Online Content
We collect your information when you search for information, order services, request to download content, register for events or demos, or give us feedback. This helps us deliver what you ask for, communicate with you, and better understand what your interests are. It also enables us to improve our web experiences, services, and find others who may be interested in them.
| Type of Data | How We Use This Data | Legal Basis for Processing | Whether We Share This Data |
|---|---|---|---|
| When you visit our websites or online services, we collect your browser/device type, browser version, the pages of our services that you visit, unique device identifiers and other diagnostic data. | We use this data to ensure reliable responses from our websites. | We process this data as part of a contract with you to provide a service (e.g., delivering web content), and based on our legitimate interest in making and improving our products and services. | We never share this data. |
| When you order services, we and our service providers collect your contact information, including your name, email address, phone number, address, business affiliations, and your payment information. | We use your order history and contact information to communicate with you about your orders, to send you items you have ordered, and to find other individuals and organizations that may be interested in our products and services. If you consent, we may also use your order history and contact information to send customized communications to you (e.g., emailed recommendations). We use your contact and payment information to fulfill your order. |
We process your contact and payment information as part of a contract with you (for example, to buy a product). We process your contact information with your consent or based on our legitimate interest in finding potential customers for our products and services. We rely solely on your consent if we use this information to customize our communications with you. |
We share your contact, order, and payment information with shipping or logistics vendors, fulfillment partners, and our third-party payment processors to help fulfill your request. |
| When you submit a support ticket, attachments, or comments on tickets, we collect your IP address and last login time stamp. | We use this data to improve our products and services, and to support our customer service efforts. We also use your contact information to communicate with you about your requests. | We process feature and application data as part of a contract with you to provide a service. We process your contact information with your consent. |
Public display: some tickets are publicly available meaning that a user's information (other than password) and comments will be publicly available. |
Account Creation and Using Our Services
We collect your information when we create a unique account for you to access our services at your request.
| Type of Data | How We Use This Data | Legal Basis for Processing | Whether We Share This Data |
|---|---|---|---|
| We collect user information, including username, email address, login activity, and IP address. | We use your user profile information to identify you as a user of our services, customize your experience, communicate with you about important changes, and detect and prevent malicious use of our services. If you consent, we may also use your user profile information to send customized communications to you (e.g., emailed recommendations). |
We process your user profile information with your consent, or as part of a contract with you (for example, to provide a service such as GeForce NOW or NVIDIA Developer Program). If we process your user profile information to detect and prevent malicious use of our services, we do so based on our legitimate interest in protecting our services from abuse. We rely solely on your consent if we process your user profile information to customize our communications with you. |
We never share this data. |
SchedMD does not use, sell, or share "sensitive personal information" as defined by California law. However, our sharing of non-sensitive data with advertising providers may qualify as the sale of personal data or the sharing of personal data for purposes of targeted advertising.
Cookies and Tracking Technologies
We use Necessary / Essential Cookies on our website. A cookie is a small file placed on your device. These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Children's Privacy Policy
We take special care to protect the privacy of children, and our products and services are not targeted for use by children under the age of 13. We only collect data from children who are above the age of digital consent in their jurisdiction (e.g., at least 13 for the United States), or if we have express parental consent (e.g., for attendance at one of our conferences).
We share some personal data of account holders under the age of 18 if sharing personal data is required for service functionality.
We employ reasonable technological safeguards to comply with local laws, and to prevent underage children from accessing areas of our services where personal information may be collected. For example, underage children are not allowed to participate in our user-to-user forums, subscribe to an email newsletter, or enter any of our sweepstakes or contests.
Please contact us if you become aware that your child has provided us with personal data without your consent.
Cross-Border Data Transfer
SchedMD is located in Utah, United States, and in most cases we need to securely transfer and store your information in the United States. Transfers of personal data to the United States, and to or from the NVIDIA Group, are made subject to the Standard Contractual Clauses which have been pre-approved by the European Commission and ensure appropriate data protection safeguards. In addition, NVIDIA complies with the EU-U.S., Swiss-U.S., and UK Extension to the EU-U.S. Data Privacy Framework Principles and we are subject to enforcement by the U.S. Federal Trade Commission. This means we adhere to the Data Privacy Framework Principles of notice, choice, and accountability for onward transfer, security, data integrity, purpose limitation, access, recourse, enforcement, and liability. We are the data controller, and we remain responsible for any of your personal information that is shared with third parties for processing on our behalf.
NVIDIA has committed to cooperating with the panel established by the EU data protection authorities (DPAs), the Swiss Federal Data Protection and Information Commissioner (FDPIC), and the UK Information Commissioner's Office (ICO) with regard to unresolved Data Privacy Framework complaints concerning data transferred from the EU, Switzerland, and the UK. Under certain conditions, you may invoke binding arbitration to resolve any complaint. We are subject to U.S. law, and we may be required to share data with U.S. law enforcement agencies. To learn more about the Data Privacy Framework, please visit dataprivacyframework.gov. For more information regarding our Data Privacy Framework certification, please visit: dataprivacyframework.gov/list.
Data Retention
We retain your personal data for as long as our engagement with you continues (e.g., emails, website visits, logins, or event attendance). We erase customer and enterprise personal data if there has been no engagement with you for more than five years.
You may exercise your right to erasure at any time. If you have a SchedMD account or have signed up for our content with your email address, contact us directly at privacy@schedmd.com.
Contact Us
If you have any questions, wish to contact an NVIDIA data protection officer in a specified region, or if you're an Authorized Agent seeking to make a request on behalf of a consumer under California's Consumer Privacy Act, please contact our Data Privacy Team.
NVIDIA Corporation
2788 San Tomas Expressway
Santa Clara, CA 95051
Updates to this policy will be posted on this website. Significant updates will be communicated by email.