Welcome! We’re excited to welcome you as the newest member of our supported community.
Your support access has been set up on our end. To begin submitting requests, please create your support account by following the steps below.
Create Your Support Account
Getting started only take a few minutes.
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Click “Open a New Account.”
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Complete the account setup wizard using your work email address.
Once your account is created, you’ll be able to submit and track support requests directly through the portal.
Requesting Assistance
To submit a request:
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Go to http://support.schedmd.com/ and click “File a Ticket.”
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Select the appropriate Site field when submitting your bug, issue, or configuration request.
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This ensures your request is routed to the correct high-priority queue.
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After submission, a member of our support team will contact you to work through the issue or answer your question.
